『壹』 回復一封飯店顧客的投訴信(英文回復)
到底投訴的是什麼事情啊？
無論什麼原因都要首先道歉：apologize
I am awfully sorry for……
I apologize for the problem you mentioned.
接下來要針對具體事情答專復的
……
最後屬表示感謝
thank you for reading!
sincerely yours XXX
『貳』 英語作文投訴信應該怎麼寫因為去旅館住宿，實際與宣傳
I am writing to let you know the deplorable attitude of one of your staff members.
I received my telephone bill for the previous month and found there were some mistakes in calculation： I had been overcharged for 3 long-distance calls. However, when I called your Complaints Department, the girl who answered my phone was very rude. She interrupted me continually and even said it was my fault. Such a way of communicating with clients is unacceptable.
I would like to suggest that you look into the matter as soon as possible and ask the girl to make a formal apology to me. An early response will be appreciated.
『叄』 酒店投訴信英語
Dear Sir,
I checked in your hotel on (日期）. During my staying there, something made me feel uncomfortable:
1. When I checking in, the receptionist complained that I didn't
make a reservation. But, is it neccessary to make reservation for each time?
2.In the guest room, some facilities had problems. Some lights couldn't on; There is no hot water in the washroom. And TV channels are too limited.
3.The service for guest room was too slow, and their staff was in a bad service attitude.
As a hotel, it shouldn't has problems as I told above. Each hotel hope to give a good impression to the guests. So I hope something can be changed for your hotel and for a improvement.
署名
『肆』 英語酒店投訴信
Dear Manager, I would like to inform you of unpleasant experiences ring my recent stay at your hotel. The checking-in was a challenge to start with. The receiptionist had great difficulties in both understanding me and expressing herself in English. I believe either she is given more training in language or she should be transferred to a position less demanding on English skills. The bellboy was too greedy to grab my only small bag, obviously in an effort to get tipped. I don't mind his help and tip him if I am in real need. But a greedy boy irritates many customers like me. The washing facility in the room looks poorly maintained. The drainage in the shower room was blocked. The carpet has quite a few of holes as if burnt by ciggeretts. I hope some effort is made by your hotel to improve the service and facility standard, if you want your customers to come back to you again. Last but not the least, I give you my cell phone number in case you would like to hear from me for suggestions. Cell phone: 1234567890 Sincerely yours,(Signature) Bob Smith (print)
『伍』 大學英語作文關於酒店的投訴信
Dear Sir/ Madam:
We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you. Here is the solution........, if you disagree please do let us know and we will do our best to find the best solution for you. We thank you for your kind concern and letter with which we can promote ourselves,with which we can approach to the perfect.
Wish you all the best
yours,
......
對於無理取鬧的客人：
Dear Sir/Madm:
Thanks for your letter, from which we understand the situation. We are so sorry for our imperfect service,hope you could kindly forgive us. We look forward to serving you again with more satisfied service. Again please accept our sincere invitation and we will be waiting for your soon arrival.
with all our best regards and wishes!
yours,
『陸』 怎樣用英文寫酒店投訴信how to write a complaint letter to a hotel
Dear Sir/ Madam:
We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you. Here is the solution., if you disagree please do let us know and we will do our best to find the best solution for you. We thank you for your kind concern and letter with which we can promote ourselves,with which we can approach to the perfect.
Wish you all the best
yours,
『柒』 餐廳投訴信英文怎麼寫
餐廳英語:餐廳必備英語口語和常識
Have you got a table for two, please?
請問您有兩個人的桌子嗎？
Have you booked a table?
您預定餐桌了嗎？
Have you made a reservation?
您預定了嗎？
smoking or non-smoking?
吸煙區還是非吸煙區？
Would you like something to drink?
您想喝什麼？
Would you like to see the menu?
您需要看菜單嗎？
點菜就餐的典型次序是：找一張桌子坐下－看菜單－點菜－付錢－離開。英語語言的表達基本上也是依照次順序。「訂餐」在英文中有兩種說法，即to book a table 和 make a reservation。在英國以及在其它很多國家，餐廳一般劃分為吸煙區和非吸煙區。一進餐廳，服務員會主動征詢客人的意見，然後引領客人前往所選擇的區域就餐。
Excuse me, could I see the menu, please?
打攪一下，我能看看菜單嗎？
Are you ready to order?
您現在可以點餐嗎？
first course/stasters
第一道菜／開胃菜
maincourse
主菜
dessert
甜食
Could I have the bill, please?
請拿賬單來，好嗎？
How would you like to pay?
請問您怎樣付款？
在西餐廳就餐，菜單一般由三類不同的菜別組成。the first course或者starters是指第一道菜，往往是湯、一小碟色拉或其它小吃。第二道菜是主菜，fish and chips是魚和炸土豆條，它同「roast beef and york shir pudding——牛肉布丁」、 「shepherd spie——牧羊人的餡餅」一樣，都是典型的英國傳統菜餚。最後一道是甜食——或冷或熱，但都是甜的。西方飲食習慣是先吃鹹的，後吃甜的。西餐菜單名目繁多，有時不易讀懂。遇到這種情況，可以請服務員解釋一下。
我覺得這些能夠幫助你！