1. 關於投訴的英語對話
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2. 處理酒店投訴英語情景對話及語句都有哪些
想要處理的酒店投訴英語情景對話及語句如下:
.
I'm sorry to hear that, madam.
聽到這件事我們真是很抱歉。
2. I'm sorry,it's the policy of our hotel. I hope you will understand.
對不起,我們店也有這個規定,希望您能理解。
3. I'm terribly sorry, madam. I'll attend to it at once.
非常抱歉,女士,我馬上就去處理。
4. Mr. Smith, we are sorry to have kept you waiting.
史密斯先生,實在對不起,讓您久等了。
5. I'm awfully sorry for that. I'll speak to the manager and he'll see to it right away.
實在對不起。我會報告給經理,他會馬上處理的。
6. Sorry, sir. I have advise you not to do so. It's against our regulations.
對不起,先生,去勸您別這樣做,這違反我們的規定。
7. I'm sorry to hear that. We do apologize for the inconvenience. I'll have the shower fixed, the tub cleaned, the floor dried and toilet items sent to your room immediately.
我很抱歉給你造成的不便。我會找人把淋浴修好的,把浴盆擦乾凈,地板擦乾,並盡快把浴室備品給您送到房間。
3. 給酒店投訴部門打電話的英語對話
C=Front Office Clerk 前台服務員 G=Guest 顧客
C:Good evening. Front Office . Can I help you?
晚上好,這里是前台。有什麼可以為您效勞?
G:This is Steven, Room 1588. I』ve just checked in and I』m not happy with my room.
我是 1588 房的史蒂文,剛入住的,我對房間不滿意。
C:May I know what is wrong?
請問有什麼問題嗎?
G:The room is smelly and there is someone』s hair on my bed! I didn』t expect such thinhs would happen in your hotel.
房間有股難聞的氣味,我的床上還有別人的頭發!我沒料到你們酒店會發生這樣的事情。
C:I』m sorry to hear that. Mr. Steven. I』ll send a housemaid to your room at once. She will bring air fresher and make up the bed again for you. We do apologize for the inconvenience.
很抱歉有這種事情,史蒂文先生。我馬上派一個服務員拿空氣清新劑來,並且為您重新整床。
我們為給您帶來不便道歉。
G:That』s fine. Thank you.
好吧,謝謝。
C:You』re welcome, Mr. Steven. My name is Jake, and if there is anything else I can do for you, please don』t hesitate to call me .
不客氣,史蒂文先生。我叫傑克,如有什麼我能效勞的,請盡管給我電話。
顧客投訴各類問題。
1) There is no hot water/water boiler.
沒有熱水/煮水器。
2) The room is in a smell/too noisy.
房間一團糟/太吵了。
3) The window curtain is full of st.
窗簾積滿了灰塵。
4) The pillow cases are stained.
枕頭套上有污漬。
5) The bathtub/water closet is dirty.
浴缸/抽水馬桶是臟的。
6) The water closet is clogged ant when I flushed it , it overflowed.
抽水馬桶堵住了。我一沖水,水就冒出來。
7) There are no towels/toiletry items/toilet paper in the bathroom.
衛生間沒有浴巾/洗浴用品/廁紙。
8) My necklace /watch/wallet is missing.
我的項鏈/手錶/錢包不見了。
9) Get me your manager!
把你們經理叫來。
4. 求幫忙寫一篇英語情景對話 關於東西有質量問題的一個投訴電話 時長3分鍾的 高分懸賞啊
Excuse me, I have some problems,can you help me?
With pieasure and what is you problme?
I bought the watch two days ago ,however, it does not work.
Does it break up or lose the power ?
It is impossible.can you repair it?I need it for my test.
Ok,we will try our best to repair it.
Thanks a lot.
好像有點短,你自己在擴充一回下吧答
5. help !關於投訴的英語對話…
「i wanna make a complain about my garment shrank after being drycleaned at your shop.」一般乾衣抄店的人都會襲問你之前有沒有注意到衣服上面的「washing instruction"?哪怕你沒有,你也不用怕,因為據我知道都是乾衣店的責任,在接單的時候會檢查或者問你是否注意上面的乾洗標簽? 能否乾洗?你也可以反問他們:「 im sure its your job to read all the washing instruction labels before wash?"如果他們仍然沒法給你滿意答案,你可以說「i am not happy about your service at all, can i speak to your manager? i want my compensation!" 呵呵 GOOD LUCK
6. 關於商品質量投訴的英文情景對話
"where is your boss?I'll complain!"
"I am the boss. what can I do for you."
"look, this is what you have done. How dare you name yourself a laundry expert?"
"I'm so sorry!I just forget to ask my employees not to wash ropes.
"Good, but the most important thing is what I brought here is a sheet!"
7. 怎麼用英語寫一段客人在餐廳對服務員的投訴對話
May I speak to the restaurt manager please
The food and service qality is really bad here, I am here is to enjoy the dinner with my friend, however here let us feel very upset, as the manager here could you give us a reasonable solution.
8. 投訴手機產品(服務)的英文對話 至少10句
---May I help you ,sir?
---Yes.I just bought this phone here this morning.
---Anything wrong with it?
---Yeah,when i got home I found that it can't make phone calls,which made me very angry.
---Did you charge the battery?
---YEs, I did.There must be something wrong with it .
---Calm down,sir.I will check it for you ,please have a seat and wait for a moment.
---OK.
---All right ,sir.Here is the problem.you did't even get a SIM card.
9. 關於買賣投訴的長篇英語對話
投訴冷氣機不好
A,a customer,is complaining to B,the saleman,about the quality of her newly-bought air conditioner.
A: Excuse me, may I talk to the manager please?
B: He is not here at the moment. See if I can help you?
A: I bought this air condtitioner two weeks ago. It worked pretty good for a week. Then I started to hear this big noise which drives me nuts.
B: Let me take a look. Ok?
A: Thank you.
B: You are welcome. I am sorry about what you went through. Do you still have the receipt?
A: Yes, it is right here.
B: According to the store policy, you may return it and have your refund within 15 days. You want to return it and have a different one?
A: No. I want to look around and make sure I pick a good one.
B: ok. Whenever you are ready, you are welcome to pick a different brand. I think Haier is the best. Trust me.
A: Oh yeah? All right, I will think about it. Thank you so much.
B: take care!
10. 怎樣應對投訴 英語口語對話練習
一、要有正確的學習態度
1.要勤學苦練。學英語沒有捷徑可走,要真正掌握英語,達到運用自如的程度,非下苦功夫不可。下苦功夫就是要進行大量的聽、說、讀、寫訓練,使各項技能達到純熟的地步。語言知識應該了解,但不下苦功在聽、說、讀、寫上練習,僅靠死記硬背一些孤立的單詞、一些語法條條,是很難掌握英語這一交際工具的。應該是Learning English而不是Learning about English。就像學游泳、跳芭蕾舞一樣,對其理論掌握再好,不通過反復訓練是永遠也學不會的。
2.要持之以恆。學習英語既然是練功夫的過程,就並不是那麼輕松。要不怕困難,堅持學習。學如逆水行舟,不進則退,最忌「三天打魚,兩天曬網」。要日積月累,付出長期的努力。人貴有志,學貴有恆。
二、要掌握正確的學習方法
1.要過語音關。語音是學習英語的第一關。不掌握正確的發音,就不敢大聲朗讀和對話,句子不能上口,後續的訓練就難以進行。要仔細聽老師的發音和錄音帶,大膽實踐,反復模仿,對比糾正。不要怕出錯。對中國學生來說要達到發音完全正確並非一日之功,要有信心,有耐心就一定能夠成功。
2.注意英語和漢語的區別。英語和漢語是兩種不同的語言系統。如英語語音中的短母音、輔音連綴,以摩擦音、破擦音收尾音節等在漢語中都沒有。英語有形態變化,如名詞復數變化、動詞時態變化等,而漢語基本上沒有。英語語法和句子結構同漢語也存在著一些差異。中學生的漢語習慣已相當牢固,對英語學習有一定的干擾作用。從一開始就要養成良好的習慣,不要用漢字注音,不要用漢語句子套用英語句型。一旦通過大量的閱讀,養成用英語思維的習慣,並產生英語語感,就會逐步減少犯「中國式英語」的錯誤的機會。