⑴ 回復一封飯店顧客的投訴信(英文回復)
到底投訴的是什麼事情啊？
無論什麼原因都要首先道歉：apologize
I am awfully sorry for……
I apologize for the problem you mentioned.
接下來要針對具體事情答專復的
……
最後屬表示感謝
thank you for reading!
sincerely yours XXX
⑵ "投訴信"的英文
A complaint letter
⑶ 怎樣用英語回復有關質量問題和延遲發貨的投訴信
網路搜索金山在線翻譯，第一條就是
⑷ 英文寫投訴信
Dear Mister:
As one of your customer, I have recently experienced some problems with the quality of the cell phone SQ200 sold in your store.
Not only have I noticed that the camera function can not be achieved but also in the text service I found it fails to send or receive messages.
As the result of this, I would like to request for returning or at least exchanging this cell phone.
I trust you will give this matter your immediately attention and ly handle it.
I am looking forward to your response.
Sincerely
Wang Hua
2008.12.21
⑸ 如何用英文肯定答復索賠和投訴信
用英文肯定答復索賠和投訴信
Reply to claim and complaint letter in English
⑹ 投訴信的英文回復信 大堂經理
投訴信
&
回復信
投訴信寫作基本套路：
Dear
首段：表明寫作意圖以及與收信人的相關性；
中間段：寫明原因，提出具體方案，並且希望得到解決；
結尾段：希望得到回復，並且表示感謝
投訴信寫作模板：
Dear Sir or Madam:
I am very happy that
„„
, but it is a pity to inform you that
„„
Generally
speaking/I
must
explain
the
main
reason
for
my
disappointment.
Firstly
„„
.
Secondly,
„„
.
Last but not least,
„„
These problems have affected my normal life, to remedy this situation/address these
problems, I suggest making the following changes. Before I take any further actions, I
do hope you will take this matter into consideration seriously.
I am looking forward to hearing from you soon.
Yours sincerely,
Li Ming
投訴信寫作可用句型：
※
We would like to draw your attention to something you have obviously
failed to
notice.
※
There are some problems with
„
that I wish to bring to attention.
※
I am writing to express my concern/dissatisfaction/disappointment about
※
To remedy/rectify the matter/situation, I suggest making the following changes.
※
To
improve
the
situation/solve
the
problem,
it
is
advisable
for
you
to
take
the
following measures.
※
I hope that it will review its management system, with the view to providing better
service to the public.
模擬題
1
：
Directions:
You
bought
a
digital
camera
in
a
store
last
week,
and
you
have
found
that
there
is
something wrong with it. Write a letter to the store manager to explain the problem,
express your complaints and suggest a solution.
You should write about 100 words on ANSWER SHEET 2.
Do not sign your own name at the end of the letter. Use
「
Li Ming
」
instead.
Do not write the address.
Sample
：
Dear Manager,
I am writing to express my disappointment about
the quality of the digital camera I
bought last Friday at your store.
During the five days the camera has been
in my possession
, problems have emerged
one after another.
For one thing,
the screen is always black,
making
the camera no
different from a traditional one.
For another,
the battery is distressing
as
it supports
the camera
』
s operation for only two hours.
These problems have affected my normal life. Therefore,
I wish to exchange it for
another
camera or declare
a
refund.
Before
I
take
any further
actions,
I
do hope
you will take this matter into consideration seriously.
I am looking forward to hearing from you soon.
Yours sincerely,
Li Ming
⑺ 用英語回復投訴信！！！急！！！請英語好的高手幫幫忙
Mr. Paul to provide goods to delay the inconvenience caused to our company, the company therefore sent a complaint letter to him, requiring compliance with the Treaty and the integrity of, and prior to October 10 so that the goods reach their destination, or on the abolition of purchase orders.
百分之百對！內容
⑻ 如何回復投訴郵件英文
How to respond to complaints