① 急求一封投訴信關於旅遊團報價與現實不符（政治作業）
價格是最受消費者關注的一大因素，但是僅僅是看價格還是不夠的。正如人們常言，一分錢一分貨，大量的旅遊線路也體現了這一事實。
面對著旅遊市場日益強烈的競爭，各種各樣的旅遊線路層出不窮，而且相同的旅遊活動，價格之差異時常讓人感到困惑。從表面上看，各式各樣的旅遊產品彷彿都很相似，吃、住、行、游、購、娛，旅遊的六要素都可以找得到，因而人們在參團時，習慣從直觀的感覺來判斷，看著行程上各項活動多得彷彿天花亂綴，而價格又實在誘人，於是報了名，等到參團時，才發現種種承諾無法實現，反而要多出了許多不必要的費用。
那麼，應如何掀開這紛亂無章的各種旅遊團外衣，而看到其實質，參加一個愉快的旅程呢？
看景點數量
許多人喜歡從旅遊線路的行程上來尋找問題，看看幾家旅行社推出的線路中所含景點數量有多少。當然，景點個數的多少也是衡量一個團隊的重要標准，在報名簽訂合同時，不要忘了閱讀具體行程，確認所有的景點都包含門票（至少是第一道大門票）。特別在省內短途的旅遊團中，景點的數量還是決定旅行團價格的一大要素。
但是僅僅是景點數量的多少並不能決定旅遊團隊的質量。作為旅遊產品經營者的旅行社，當然不會在最明顯的這一個環節上露出什麼破綻。因此，如果按常規的旅遊線路看，各家旅行社所走的行程都很相似，在行程及參觀景點上並不能看出什麼。以最常規的北京雙飛五天游為例，表面上看來，各家旅行社所走的行程基本一致，長城、故宮、頤和園、香山、北海……一個不少。因此，還要從其它方面來評價這個團隊是否物有所值。
【案例：看到報上寫著某旅行社組織番禺寶墨園、長隆一天游，價格只需38元，心中竊喜。要知道僅長隆的門票就要100多元。但！且慢，下面還有一小字標明：費用包括：「空調車＋餐費＋導游＋旅遊責任險」，可偏偏就少了「門票」！】
點評：報名時冷靜些，多看一眼多問一聲不會錯。要知道世上沒有免費午餐，天上也不會隨便掉餡餅的。
看航班時刻
隨著市場競爭加劇，許多原來被置於後台的因素也被提到前台來。一兩年前，到旅行社報名參團時，詢問團隊的航班時刻，可能都還不能得到確切的答復。但如今就不同了。在今年「五一」，大部分較有信譽的旅行社都將各個團隊的航班具體到行程上來。記者逛了幾家旅行社，手上拿到的行程都寫明了往返的航班時刻，並且，不同的航班段也同樣影響到旅行團的團費。由於經過民航總局的批准，以前總是偷偷摸摸的「紅眼航班」如今也堂而皇之成為旅遊產品的一個招徠。據介紹，有些「紅眼航班」的價格比火車票價還便宜，因此走紅眼航班的旅遊線路會比其它線路價格優惠了20％至30％左右。
「紅眼航班」的出現讓旅遊者在出遊時有了更多選擇，但也要為遊客提個醒：選擇旅遊團不僅僅是看價格，同樣不能忽略的是航班時段。紅眼航班旅行團雖然價格優惠些，但可能令旅途更加勞累。應該說，最適合旅遊的航班應是「上午機去，傍晚航班返」，這樣既能保證充足的旅遊時間，又不至於太過勞累。
【案例：計劃去北京旅遊的李小姐走過三四家旅行社，手中拿著一堆資料，對比著，各家旅行社行程中都是8個景點，而價格差距卻從1800—2800不等！】
點評：在中長途旅遊中，機票總會是團費「大頭」，同一旅遊線路價格差別大，首先從航班上找原因。深夜兩點出發的北京雙飛五天游，價格僅2000元左右，而正常航班同樣線路價格在2700元左右。
看餐標購物
旅行團餐都會有指定的標准，一般來說行程中會註明「餐標」，例如寫上「餐標：50元／天」的字樣，那就是說每天用餐標準是每人50元，早餐10元，中晚餐各20元。留意旅行團的餐標，也可以保證旅遊團隊的質量。
另外還要注意「購物」次數，這里的「購物」指的是由導游帶去的旅遊定點購物商場。這種購物的秘密已經眾所皆知，一方面導游可從遊客所購物的總額中提取一定回佣，另一方面不管遊客有沒有購物，購物點也將按遊客人數付一定傭金給組團旅行社。因此，一些旅行社願意以增加購物點的方式來降低成本。這樣一來，本來應屬於遊客觀光的時間就被縮短了。
【案例：陳先生去年到北海旅遊時，晚餐時導游將團隊帶到一海鮮館前，稱為了讓遊客品嘗當地海鮮，晚上不安排餐飲，由遊客自費點菜吃。陳先生等人要求退回餐費，卻被告知原本計劃中就沒有安排這一餐。】
點評：在出團合同書中要確認行程的全部用餐次數及餐標和購物次數。
看酒店標准
按旅遊業的常規劃分方式，住宿酒店在三星級的旅遊團隊，就可稱為「豪華團」，住宿二星酒店則稱為「標准團」，如果是住四星及四星以上的，那麼一般稱為「貴賓團」或者是「超級豪華團」。但是無論是什麼樣的標准，在出團的合同中一樣要寫明。對於一些接待條件較差的旅遊景區，更要特別註明：或是住民居、或是招待所、或是帳篷、或是直接寫明「當地最好酒店」等，另外還有一些地方，如黃山等，雖然山上有三星酒店，但對於旅行團來說價格太高，因此通常在山上，旅行社是安排住宿四人間，但也必須在合同中寫明。
所有這些因素都是影響價格的要素。但這些還是明顯的，有的陷阱就不是那麼容易發現的。例如安排住宿到郊外一家酒店，雖然同樣是三星，但遊客晚上偶爾想外出自由活動一下，連打部的士都難。以這樣的方式來降低成本，令旅行團罩上「特惠價」的脈脈溫情，這種事例同樣不會少見。因此，最好在報名時留意旅行社是否在合同中確定了哪一家住宿酒店，並咨詢所住酒店的位置。
【案例：林先生兩年前的「五一」參加九寨溝旅行團，出發前說好是全程住三星級酒店，但由於當地酒店特別緊張，一車人最後終於在半夜三更住進半路川主鎮上一家小旅館。高原反應、寒冷、而且沒有洗手間，雖然他能理解當時的客觀條件，但以後再外出旅遊，就一定要求參加那些有指定住宿酒店的團隊。】
點評：因條件限制，大部分旅行團都只標明住宿哪一等次的酒店，但也有越來越多特別團隊指定入住酒店，這種服務意識讓遊客更有保障。
警惕低價陷阱
一些旅行團的低價陷阱向來是不斷創新的。除了在接待水平上的陷阱之外，在廣告價格上也經常製造混亂。
最常見的廣告陷阱是故意壓低價格，令原本就存在的低價競爭進一步惡化。常見的做法就是，看到別的旅行社推出某一條線路，不僅價格低，而且行程相當有特色。但因為種種原因，自己無法做到同樣的服務和同樣的價格，也無法將此線路「克隆」給自己用。於是乾脆也在自己的廣告版面上同樣推出這一線路，而價格更加便宜，在公眾中造成降價的心理。如果有遊客來咨詢該線路時，就通通回答說「這一團隊已經收滿了」，請遊客改選別的旅遊線路。這樣，很容易將其它旅行社的客源搶到手，即使搶不到，也打擊了對方旅行社的聲譽，為自己營造生意火爆的假象。
作為遊客，在面對這種情況時，只能通過自己的分析去分辨事實真相。
② 以"你剛度假回來，對旅行社的服務不滿意，給旅行社經理寫封投訴信",寫封英語作文！急。。。
October 1, 2004
Mr. Shawn Gray
President
Gray Travel Agency
111 Main Street
Warren, PA 42111
Dear Mr. Gray,
After successfully using your agency for many years, I recently experienced a terrible problem. I am writing to obtain compensation for a huge mistake for which I believe your firm is responsible.
On September 1, 2000, I used Gray Travel to book my honeymoon trip to Hawaii. Your agent, Carla Drysdale, made all of the arrangements for us. She booked my husband and I on the American Airlines flight to Honolulu (Flight 444) on September 14, which was scheled to arrive at 6 am on the morning of September 15. Our timely arrival was essential, as we were scheled to participate in a tour group which began its journey on the afternoon of September 15.
Upon our arrival at the San Francisco Airport, we discovered that our reservations had not been confirmed and the airline had overbooked the flight. Sadly, we were unable to get seats on the plane, which was the last American Airlines flight to Hawaii that day. We were reluctant to book seats on another airline, as we had already paid for this trip in full, using a Visa card (account #3374 7796 0039 0021). Our card was charged, yet we had no flight. Unfortunately, our credit limit was inadequate to book a different flight on another airline.
The bottom-line: we missed our flight to Hawaii, along with our tour group's departure in Honolulu. Instead of lying on a tranquil beach, we spent our first married days in the Airport Hilton in San Franciso, trying to sort out this mess. We were unable to speak with Ms. Drysdale until Monday, September 16, which was two days after our scheled departure. She was extremely apologetic, but could not explain what had caused the problem. She was unable to book us on an alternative flight to Hawaii on such short notice, but did offer to clear our credit card of all charges. She offered us no further explanations or compensation.
My husband and I are both livid. We planned this trip for over a year and were excited about visiting Hawaii on our honeymoon. Ms. Drysdales's mistake cost us our once-in-a-lifetime chance to fulfill a significant personal dream. In fact, we not only msised the trip; we are still fighting to recover our deposits at the hotel in Honolulu!
Because your agency caused the problems, we expect you to work with us to obtain a satisfactory resolution. Specfiically, we expect you to:
1) Verify that our Visa card has been credited for the $4539 we paid for the aborted honeymoon trip
2) Reimburse us for the $560 in deposits we are unable to recover from the Honolulu Sheraton Islander Hotel
3) Reimburse us for the two nights we spent stranded at the San Francisco Airport Hilton ($347)
4) Provide us with two first class round-trip tickets on a flight to Hawaii which will be good for the next calendar year (dates of travel to be our choice)
Your agency can't give us back our wedding trip, but we expect you to provide a future trip comparable to the one we were denied because of your booking mistake. We also expect a full apology from Ms. Drysdale and assurance that she takes responsibility for her error.
From our experience, this situation was a dramatic letdown from the superlative service that we usually receive from Gray Travel. In fact, we have always been loyal to your firm because of the exemplary treatment we have received from you and your attentive staff. We suggest that you coach Ms. Drysdale in proper booking proceres and in customer relations. Her behavior does not reflect positively on Gray Travel.
Please call me before October 15 with confirmation that our requests will be honored. If I don't hear from you, I will report you to the appropriate regulatory agencies in California and Hawaii.
Sincerely,
Jane Myers
111 Walnut Street
Avondale, PA 43211
717-555-7777
③ 求一封對旅行社的投訴信英語帶翻譯
His first active step in watching over Thomasin's interests
④ 2003年 7月，旅遊質監所接到一封投訴信稱：李某等12人參加甲旅行社組織的黃山4日游，甲社將該團交乙社接待
這算什麼問題，交給乙社以後你們有什麼損失嗎？還是服務和接待有什麼不好？
⑤ 投訴信關於旅遊方面的怎麼寫(用英文寫一篇文章)
第一點 飛機抄誤點和旅行社沒關系襲 是經常的事情 第二點 看你的線路里是不是有這個購物店 如果沒有 那你可以投訴到當地旅遊局 如果有 那就應該配合；
第三點 空調壞了 為什麼不早說呢 如果你告訴酒店和導游空調壞了 沒有給你協調賓館 那就可以投訴 如果壞了 你也沒說 等回來再說 一切都晚了 誰會去查哪天哪個房間的空調壞了呢 有什麼問題一定要當地就提出來 回來再提什麼都晚了。。也只能自認倒霉了
⑥ 有關旅行社的投訴信
樓主，請先參考合同，如果合同中有提到這些購物點那麼消費者協會是不會接受你版的投訴信的，如權果合同上沒有提到那麼請參考下面的：
原告：XX，男，19XX年X月X日出生。漢族，住地址(如北京市朝陽區將台鄉酒仙橋村148號），電話：X。手機：X。
被告：X，男，X旅行社，地址：XX。電話：X手機：X
案由：買賣合同糾紛。
訴訟請求：旅行社不按照合同履行 多次帶團員去合同外的購物點購物
事實與理由：解釋下 根據《消法》和《產品質量法》的相關規定現提起訴訟，請依法裁判。
此致
敬禮
XXX消費者協會
具狀人：X
20XX年X月XX日
希望我的回答對你有所幫助。
⑦ 寫關於酒店的一封投訴信
根據1991年國家旅遊局頒布的《旅遊投訴暫行規定》，寫投訴狀應本著真實的原則平實的反映情況，具體的說，一份完整的投訴狀應包括以下幾部分：
一、投訴者的姓名、性別、國籍、職業、單位（團體）名稱、地址、聯系電話。
二、被投訴者的名稱、通訊地址、聯系電話。
三、投訴的事實與理由。
四、具體賠償要求。
五、與事實有關的證明材料，如合同、傳真、機船車票、門票、憑證、發票等。
另外，投訴者應該按照被投訴者數提出訴狀副本並依法在投訴過程中提供新證據。 答案補充 一、投訴的類型 1、客人對服務態度的投訴 客人對員工的服務態度，如言語粗魯、態度冷漠、愛理不理，有時由於客人與員工的性格、心情問題的問題，往往發生爭執。 2、對服務質量的投訴 如果酒店的員工沒有按照有關原則來服務，如分錯房、郵件未及時送到、行禮無人搬運等。而這一類的投訴，在酒店接待繁忙時很容易發生的。 3、對設施、設備的投訴 作為酒店的設備、設施如空調、照明、供水、電梯等未能及時檢查、維修等所造成的投訴，即使建立了較完善的維護制度，也不能消除所有設施、設備潛在的問題。尤其是歷史較長的老酒店，更容易出現此類現象。 4、對異常事件的投訴 有時，客人會碰到一些意外的情況，如所有的房間都已預定完畢，由於交通運輸繁忙無法買到車票等，這類問題一般來說與酒店的經營無關，但往往客人希望得到酒店的幫助解決。或客人對酒店的政策不甚了解，從而進行投訴。
具體投訴什麼也沒有現成的，你組織一下咯
⑧ 怎樣寫旅遊投訴信
寫旅遊投訴信應本著真實的原則，如實的反映情況，根據1991年國家旅遊局頒布的《旅遊投內訴暫行規定》，容旅遊投訴信應包括以下幾部分：
一、投訴者的姓名、性別、國籍、職業、單位（團體）名稱、地址、聯系電話。
二、被投訴者的名稱、通訊地址、聯系電話。
三、投訴的事實與理由。
四、具體賠償要求。
五、與事實有關的證明材料，如合同、傳真、機船車票、門票、憑證、發票等。
寫投訴信應本著真實的原則，如實的反映情況，根據1991年國家旅遊局頒布的《旅遊投訴暫行規定》，投訴信應包括以下幾部分：
1、投訴者的姓名、性別、國籍、職業、單位（團體）名稱、地址、聯系電話。
2、被投訴者的名稱、通訊地址、聯系電話。
3、投訴的事實與理由。
4、具體賠償要求。
5、與事實有關的證明材料，如合同、傳真、機船車票、門票、憑證、發票等。
另外，投訴者應該按照被投訴者數提出旅遊投訴信副本，並依法在投訴過程中提供新證據。旅遊投訴是保護自身合法利益的手段，是旅遊管理機關處理旅遊質量等問題的行為。
⑨ 業活動2020-6383965 閱讀投訴信,如果你是旅行社的經理,如何寫一封投訴回復信
一封投訴回復信。 尊敬的先生或女士： 我寫信來投訴我最近去漢南度假的事，是由你們公司組織
⑩ 渡假回來,你對某旅行社的服務不滿意,請用英語寫封投訴信
October 1, 2004
Mr. Shawn Gray
President
Gray Travel Agency
111 Main Street
Warren, PA 42111
Dear Mr. Gray,
After successfully using your agency for many years, I recently experienced a terrible problem. I am writing to obtain compensation for a huge mistake for which I believe your firm is responsible.
On September 1, 2000, I used Gray Travel to book my honeymoon trip to Hawaii. Your agent, Carla Drysdale, made all of the arrangements for us. She booked my husband and I on the American Airlines flight to Honolulu (Flight 444) on September 14, which was scheled to arrive at 6 am on the morning of September 15. Our timely arrival was essential, as we were scheled to participate in a tour group which began its journey on the afternoon of September 15.
Upon our arrival at the San Francisco Airport, we discovered that our reservations had not been confirmed and the airline had overbooked the flight. Sadly, we were unable to get seats on the plane, which was the last American Airlines flight to Hawaii that day. We were reluctant to book seats on another airline, as we had already paid for this trip in full, using a Visa card (account #3374 7796 0039 0021). Our card was charged, yet we had no flight. Unfortunately, our credit limit was inadequate to book a different flight on another airline.
The bottom-line: we missed our flight to Hawaii, along with our tour group's departure in Honolulu. Instead of lying on a tranquil beach, we spent our first married days in the Airport Hilton in San Franciso, trying to sort out this mess. We were unable to speak with Ms. Drysdale until Monday, September 16, which was two days after our scheled departure. She was extremely apologetic, but could not explain what had caused the problem. She was unable to book us on an alternative flight to Hawaii on such short notice, but did offer to clear our credit card of all charges. She offered us no further explanations or compensation.
My husband and I are both livid. We planned this trip for over a year and were excited about visiting Hawaii on our honeymoon. Ms. Drysdales's mistake cost us our once-in-a-lifetime chance to fulfill a significant personal dream. In fact, we not only msised the trip; we are still fighting to recover our deposits at the hotel in Honolulu!
Because your agency caused the problems, we expect you to work with us to obtain a satisfactory resolution. Specfiically, we expect you to:
1) Verify that our Visa card has been credited for the $4539 we paid for the aborted honeymoon trip
2) Reimburse us for the $560 in deposits we are unable to recover from the Honolulu Sheraton Islander Hotel
3) Reimburse us for the two nights we spent stranded at the San Francisco Airport Hilton ($347)
4) Provide us with two first class round-trip tickets on a flight to Hawaii which will be good for the next calendar year (dates of travel to be our choice)
Your agency can't give us back our wedding trip, but we expect you to provide a future trip comparable to the one we were denied because of your booking mistake. We also expect a full apology from Ms. Drysdale and assurance that she takes responsibility for her error.
From our experience, this situation was a dramatic letdown from the superlative service that we usually receive from Gray Travel. In fact, we have always been loyal to your firm because of the exemplary treatment we have received from you and your attentive staff. We suggest that you coach Ms. Drysdale in proper booking proceres and in customer relations. Her behavior does not reflect positively on Gray Travel.
Please call me before October 15 with confirmation that our requests will be honored. If I don't hear from you, I will report you to the appropriate regulatory agencies in California and Hawaii.
Sincerely,
Jane Myers
111 Walnut Street
Avondale, PA 43211
717-555-7777