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投訴信的句式

發布時間:2021-06-23 16:33:22

投訴信怎麽寫

投訴、抱怨類的信件也是考試常常涉及到的內容,比如食堂的飯菜不好吃,比如給報紙雜志的主編寫一封信說明情況等等。
需要注意的是:投訴信的基本特徵是反映問題,訴說原由,目的是解決問題。

寫作時可以參考下面的句式:

行為描述:
I』m writing to bring your attention to the problems I have had with …
Here』s the problem…
解決方式的要求:
It would be very kind ( considerate) of you to…
解決方式的要求:
address this problem soon.
take steps to rectify this situation soon.
turn it down a little?
迫切的敦促或威脅:
Frankly, I really can』t put up with the situation any more.
You must rectify the situation, or I will take it to the court.
If you can』t give me a satisfactory answer, I will complain it to the Consumer Association.
一般說來,一封投訴信應包括三個最基本的方面:

1.投訴內容。一般放在信的開頭。常用的表達法有:

I am writing to you about... which I received/bought ...
I am going to complain about ...
I am sorry to have to return with this letter... which I received/bought...

2.投訴原因。一般講述對商品質量或售後服務不滿意的地方。常用的表達法有:

When we checked..., we noticed...
When I took... out of the bag and examined... closely, I found...
When I unpacked... and tried to use it, it did not work.

3.希望得到的結果。常用的表達法有:

Please let me know what you intend to do in this matter.
I am returning... under separate post and look forward to receiving a full refund of...
In view of the inconvenience that this has caused, I feel you should...

我們來看看下面這篇範文1:

15 March, 2003
Dear Sir,
I am writing to you about a typewriter I ordered from you on 13 March, 2003.
When I unpacked the machine and tried to use it, I found the backspace key didn't work. Looking it over, I also found the line space regulator has been cracked.
As you know, the machine is unconditionally guaranteed for a year. Since you have no service man in this city I am obliged to return it to you. I hope you can send me a new one within a few days.
Yours truly,
Wang Ping

這是一封要求調換打字機的信。作者首先說明了要投訴的商品是一台打字機。接著作者抱怨了打字機的質量問題:退格鍵壞了,行距調節器破裂。由於打字機是無條件保修一年,而本市又沒有維修人員,作者最後要求調換產品。信中列舉的質量問題符合實際,調換的理由充分,作者的態度誠懇,因而調換的要求是合理的。

投訴信 (Letters of Complaint)

例文2:
Directions:

You found something wrong with the telephone bill you have received from the local post office. You made a call to inquire about this however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You don't need to write the address. Don't sign your own name at the end of the letter, use Donna instead.

Dear Sir,I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls. However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable. I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me. An early response will be appreciated.

Sincerely yours,Mary

譯文
親愛的先生:我寫這封信是想讓你知道你們的一個員工的服務態度。我收到你們上個月的話費單後發現有一些計算錯誤,我認為我被多收了兩個國際長途費用。但當我打電話詢問客服部門時,接電話的女孩態度非常粗魯。一方面她總是打斷我的話,另一方面她甚至說錯誤在我。這樣對待客戶的態度實在讓人難以接受。我建議對這個女孩進行懲罰,另外告訴該如何對待客戶。我希望她能向我正式道歉。請早日回復。真摯的:瑪麗

Ⅱ 如何寫道歉信,投訴信

道歉信

道歉信大多是因我方工作失誤,引進對方的不快,以表示陪禮道歉,消除曲解,增進友誼和信賴的信函。

這類應用文是有套句的:

道歉事由的說明:

I』m writing to show my apology for…

I would like to express my apologies for not being able to…

I』m sorry to say that I』ve not finished reading it through, and have to keep it until next Sunday.

Excuse me for my delaying in turning in my assignment.

道歉原因的說明:

I had a minor accident.

I had a minor operation.

彌補糾正及其承諾:

I am sure I can make up the loss by…

I promise it will never happen again.

It would be very kind (considerate) of you to give me another chance to…(to give me another two days)

進一步致歉:

Many apologies.

Do please forgive me.

投訴信
投訴、抱怨類的信件也是考試常常涉及到的內容,比如食堂的飯菜不好吃,比如給報紙雜志的主編寫一封信說明情況等等。
需要注意的是:投訴信和抱怨信的基本特徵是反映問題,訴說原由,目的是解決問題。
寫作關鍵詞:
complain, dissatisfaction
寫作時可以參考下面的句式:

行為描述:
I』m writing to bring your attention to the problems I have had with …
Here』s the problem…
解決方式的要求:
It would be very kind ( considerate) of you to…
解決方式的要求:
address this problem soon.
take steps to rectify this situation soon.
turn it down a little?
迫切的敦促或威脅:
Frankly, I really can』t put up with the situation any more.
You must rectify the situation, or I will take it to the court.
If you can』t give me a satisfactory answer, I will complain it to the Consumer Association.

Ⅲ 英文投訴信的寫法及例子,最好按要求作文

記的給我加分俄!
I am adding to do TIGO of wireless get to the Internet card, the operator started recruiting a lot of customers in April, declaring 100,000 fill ground to hire by the month(after confirm that 100 just network leasing fee, get to the Internet to still need to press word stanza a charge), since can make a phone call, and then can get to the Internet, but get to the Internet physically fee press actual the word stanza take, unlimited hour unlimited soon and afterwards the operator sends letter elucidation to release a quite a few kind to get to the Internet to serve for customer May, having a service is monthly USD 40 to hire by the month unlimited hour unlimited soon(I feel this is still better), I didn't notice at that time;In fact I want of the service hire by the month, the unlimited hour is soon unlimited, handing over once pure, ha ha, I have after spending 1,000,000 filled ground to do this card for useless two monthses, period operators all press word stanza a charge of, this time of not much, go to 9 the end of the month the card still have up 230,000 fill ground, but the card lend to the friend behind friend up of very fierce, think to is what I imagine to hire by the month, result 45 sky 4,500,000 fill ground, I seek a customer service center on asking to be frightened to death, in fact my card up only 1,000,000 fill ground, press say the top of my card has no money service the company should break for me, then I inquire to need to repair to do those proceres to change a fix menu in restaurant, but it have no, this card has been overdrawing until 4,500,000 fill ground to just stop a net, I is top not net just ask a service, feel not very great, this kind of card I do 4 before, I change that a few cards which didn't overdraw a fix menu in restaurant, monthly USD 40, felling can, but that card service that overdraws want to accept those 4,500,000

Ⅳ 消費投訴信格式是怎樣的

投訴書及其格式 一、投訴書,是指消費者和經營者之間發生消費者權益爭議糾紛以後,消費者請求消費者協會出面調解時向其遞交的書面材料。 二、投訴書主要內容 (一)投訴人的基本情況。即投訴人的姓名、住所、工作單位、郵政編碼、聯系電話號碼等。 (二)被投訴人的基本情況。即被投訴人的姓名(或單位名稱)、地址、郵政編碼、電話號碼、法定代表人、經辦人等等。 (三)消費糾紛情況。即購買商品或接受服務的時間、價格、數量、受損害的具體程度及有關證據材料。購買商品還要寫楚 商品的商標、牌號等等。這部分內容要盡量寫詳細,以供消費者協會在調查處理時參考。 (四)投訴請求。包括退、換、修原商品、支付賠償等等。 三、投訴書的格式 投訴書沒有固定格式,下面列舉一個實例請作參考。 格式如下: 投訴書 X X X 消費者協會: 我叫趙 X X ,女,家住 X X 市 X X 巷 X X 號,工作單位 X X X X,聯系電話 X X X X X X,郵政編碼 X X X X X X。我到 X X 市 X X 商場購買 X X 牌電腦時,其合法權益受到侵害。 X X 商場在 X X 街 X X 號,商場負責人: X X X 。售貨員:X X X,電話號碼:X X X X X X。 事情的經過是這樣的:(略) 我請求消費者協會依法維護我的合法權益,並要求 X X 商場賠償損失 X X X X 元。 投訴人:趙 X X X X X X 年X X 月 X X 日

Ⅳ 用英語寫出投訴信一般包括哪些內容

寫中文的怎麼寫,直接翻譯過去啊。要不你就告訴我是想哪裡投訴什麼。一般意義上的投訴信就是調理清晰的罵人唄。別用復雜句式,別用特殊詞彙。我今天有閑情,你要有心我可以幫你寫

Ⅵ 投訴信的格式是怎樣的

投訴信的格式內容如下:

1、題頭應寫「投訴書」。

2、其次是受理投訴的專公司名稱,如「××公司」。屬

3、損害事實發生的過程以及與主任交涉的情況。

4、投訴請求和具體要求。

5、被投訴方的單位名稱、聯系電話、地址、郵編等;投訴方的姓名、聯系電話、地址、郵編等。

6、有關加班時間、次數、食堂飯菜質量等憑證及相關證據的復印件。如:員工簽名、飯菜詳單、價格等。

7、投訴的日期。

8, 員工簽名。

Ⅶ 用英語寫一封投訴信(內容如下),要求按照投訴信的格式

Dear manager:
One month ago, bceause the recommendation of your salesperson,i bought a Japanese TV . But now ,i'm afraid i will complain about it's bad quality. First, the picture is very unclear.And then ,it doesn't have the voice sometimes.So, this TV not only doesn't take any happiness to us,but also take the big problem to us .
I am the frequent customer of your shop,and like your message "customer first,serve God". Now, i want to change the TV. Or else, i would rather refund the money.I still keep the invoice.
I am looking forward to your satisfied reply!

自己翻譯的 希望符合您的要求!

Ⅷ 如何寫投訴信

投訴不能變成謾罵或指責,而應該有理有據地說明問題所在。因此寫投訴信時我們要注意以下三點: 1. 盡量使用委婉語。 2. 先表達理解之情,再指出問題。 3. 針對遇到的問題要求合理解決。 It just broke down a few days ago. I’m afraid there may be a misunderstanding. I’d like a full refund. I would appreciate it if you ... as soon as possible. I’d like to talk to the manager. [實戰演練]假設你叫李華,你所乘坐的航班晚點8個小時而且沒有人給你們安排飲食,最後到達目的地後,航空公司居然還遺失了你的行李,請你給機場負責人寫一封投訴信。 注意: 1. 詞數:100左右; 2. 合理發揮想像,以使行文連貫。 [參考範文]Dear Sir or Madam, I am sorry to bother you but I’m feeling annoyed now. My flight was delayed for 8 hours and nobody provided us with meals. What’s more, when I reached my destination, I was told that my luggage was lost. I understand it’s not your fault personally, but the airline promised they would deliver my luggage. It should have arrived here safely. And I think that it is the airline’s ty to deliver my luggage to the place I travel to. Would you please check your information and get my luggage back to me as soon as possible? Yours faithfully, 通過學習這篇寫作指導,你是否掌握了投訴信的寫作方法和一些常用的句式結構?試著根據要求自己寫一封投訴信,然後與範文對照,找出其中的不足並加以改進。

Ⅸ 英語投訴信的格式是什麼

投訴信與普通書信的格式基本相同。但要注意的是,寫投訴信的目的是為了求得一個解決問題的辦法.dear*
*另起一行空兩格,中間可分斷,每段前面空兩格,寫完後在信最又下端寫上自己的名字。

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