① 模擬情景：客戶投訴同事態度不好，我該怎麼與客戶溝通 有對話出來
除了道歉安撫還能咋滴，客戶是上帝，但上帝不跟你天天呆在一起啊，切記不要為了客戶當面數落同事。除非你是他上司
② 有一個客人來用餐,後接到投訴,的情景對話
Guests:Waiter!
Waiter: What's wrong,madam?
G: Somethings wrong? I ordered the meal. But I'm waiting here for 20 minutes.
W: Sorry madam. We are bit short of hands now. Your meal will get there right now.
G: That's will be ok.
③ 請問誰有呼叫中心投訴處理的話術，有情景對話更好！謝謝！
其實呼叫中心最大的弊病就是不能放棄，真正大型的呼叫中心不在於如何應付客人，內而是要學會選擇，如容果是公司的問題就要拿出誠意，口頭承諾等於沒說。開放式詢問：鼓勵客戶自由的回答，讓客戶自己說明。限制式詢問：把客戶的回答限制於是與否，或在你提供的答案中選擇。
④ 求幫忙寫一篇英語情景對話 關於東西有質量問題的一個投訴電話 時長3分鍾的 高分懸賞啊
Excuse me, I have some problems,can you help me?
With pieasure and what is you problme?
I bought the watch two days ago ,however, it does not work.
Does it break up or lose the power ?
It is impossible.can you repair it?I need it for my test.
Ok,we will try our best to repair it.
Thanks a lot.
好像有點短，你自己在擴充一回下吧答
⑤ 處理酒店投訴英語情景對話及語句都有哪些
想要處理的酒店投訴英語情景對話及語句如下：
.
I'm sorry to hear that, madam.
聽到這件事我們真是很抱歉。
2. I'm sorry，it's the policy of our hotel. I hope you will understand.
對不起，我們店也有這個規定，希望您能理解。
3. I'm terribly sorry, madam. I'll attend to it at once.
非常抱歉，女士，我馬上就去處理。
4. Mr. Smith, we are sorry to have kept you waiting.
史密斯先生，實在對不起，讓您久等了。
5. I'm awfully sorry for that. I'll speak to the manager and he'll see to it right away.
實在對不起。我會報告給經理，他會馬上處理的。
6. Sorry, sir. I have advise you not to do so. It's against our regulations.
對不起，先生，去勸您別這樣做，這違反我們的規定。
7. I'm sorry to hear that. We do apologize for the inconvenience. I'll have the shower fixed, the tub cleaned, the floor dried and toilet items sent to your room immediately.
我很抱歉給你造成的不便。我會找人把淋浴修好的，把浴盆擦乾凈，地板擦乾，並盡快把浴室備品給您送到房間。
⑥ 關於商品質量投訴的英文情景對話
"where is your boss?I'll complain!"
"I am the boss. what can I do for you."
"look, this is what you have done. How dare you name yourself a laundry expert?"
"I'm so sorry!I just forget to ask my employees not to wash ropes.
"Good, but the most important thing is what I brought here is a sheet!"
⑦ 20分 求英語情景對話`酒店投訴
20分 求英語情景對話`酒店投訴
人物:經理( hotel manager),客人(guest)`
G; May I speak to the hotel manager please?
M: Hi, this is Benny Smith, the manager of Holiday Inn. How can I help you?
G: Hi. My name is lisa Wang. I would like to file a complaint of the poor service of your hotel. This is my first time to stay in Hotel and it will be my last one too.
M: I am sorry to hear that. Could you tell me exactly what it is all about?
G: When I checked in yesterday, the two girls at the front desk were quite rude. They were chatting with each other. And when I asked about some information of the local sceneries. They just threw a pamphlet at the desk and went on their chatting. That is very unprofessional.
M: Mrs. Wang, I applogize for what had happened. I will look into it and give you a reply as soon as possible.
G: Thank you for your attention in this matter .I really appreciate that.
M: Gould you give me a number that I can reach you?
G: 123-456-789
M: ok. Mrs. Wang, thank you so much for calling. I sincerely ask you to come back to our hotel again and I promise you that what had happened to you yesterday will not repeat.Have a good day!bye!
G:bye!