❶ 如何回复投诉邮件英文
How to respond to complaints
❷ 面对外国客户对样品的投诉，如何回复比较好（英语）
We are deeply sorry to bring you the inconvenience,we are trying to figure the problem out,and will reply you ASAP
我们对给你们带来的不便深感对不起，我们正在努力排查问题，并会尽快回复你们
(别上1楼当，全是骂人的话）
❸ 如何回复客人投诉质量问题 英语
喔 还有一件事 目前我在学的ABC天卞口语的外教才和我提过，其实要掌握好英语是不难的；必须需要个符合的学习空间跟实习口语对象，最关键就是外教水平，欧美人士比东南亚好很多，口语标准才行，坚决逐日练习口语，1 on 1针对性教学就有更.好.的进步幅度。上完课仍要重复温习课堂音频 更可以加深印象..如果真的无对象可练习的状况下，只能去 VOA或BBC获取课余教材阅读 多说、多练、多问、多听、多读 一下子口语就加强起来，学习成长是必定突飞猛进的。我也经常遇到客人折扣问题 首先你要震的住你要先叫客人把照片拍过来 确认下是否存在的问题 这个很关键其次你要勇于承认 不要找任何托词 该道歉的要道歉 要先和客人坦白 如果是质量的问题 你们会承担责任在讲一些你们自己的苦衷. 查看更多答案
❹ 外贸客人投诉回复邮件 英文怎么说
外贸客人投诉回复邮件
Foreign trade guest complaints reply message
外贸客人投诉回专复邮属件
Foreign trade guest complaints reply message
❺ 回复顾客投诉的英语作文
到底投诉的是什复么事情啊？
无论什么制原因都要首先道歉：apologize
I am awfully sorry for……
I apologize for the problem you mentioned.
接下来要针对具体事情答复的
……
最后表示感谢
thank you for reading!
sincerely yours XXX
❻ 英语处怎样回复一个顾客的投诉信件
Sample Letter #1
Thank you for your letter alerting us to the problem you have been having with our store in Springfield. I am sorry you have been subjected to such a frustrating series of events. We pride ourselves on responding to customers' concerns very quickly, so what you have experienced is inexcusable.
I have spoken with our manager in Springfield and have instructed him to give you a full refund plus 20% off your next purchase. I extend my own apologies for the inconvenience this problem has caused you. It is apparent that we need to train our holiday help more thoroughly.
I wish you an enjoyable holiday season.
Sample Letter #2
I certainly understand your frustration at being sent the wrong order last week and realize that you need some of your order immediately to satisfy demand. I hope the merchandise we rushed to you on Monday arrived in time to get you past the crisis.
Please accept my sincere apologies. We will make every effort to see that this never happens again. We appreciate your business and will do everything we can to serve your needs.
Sample Letter #3
I agree that John Doe's newest CD is a poor excuse for music; other critics say the same. Still, you purchased the CD, opened the jewel box, and kept it for at least two weeks; consequently, I am sorry, but I cannot give you the requested refund. You might go to one of the used CD exchange stores in town and trade it for something more to your liking. I value your business and I am sorry, but I cannot exchange CD's simply because the music is bad.
❼ 回复一封饭店顾客的投诉信(英文回复)
到底投诉的是什么事情啊？
无论什么原因都要首先道歉：apologize
I am awfully sorry for……
I apologize for the problem you mentioned.
接下来要针对具体事情答专复的
……
最后属表示感谢
thank you for reading!
sincerely yours XXX
❽ 用英语回复投诉信！！！急！！！请英语好的高手帮帮忙
Mr. Paul to provide goods to delay the inconvenience caused to our company, the company therefore sent a complaint letter to him, requiring compliance with the Treaty and the integrity of, and prior to October 10 so that the goods reach their destination, or on the abolition of purchase orders.
百分之百对！内容
❾ 投诉信的英文回复信 大堂经理
投诉信
&
回复信
投诉信写作基本套路：
Dear
首段：表明写作意图以及与收信人的相关性；
中间段：写明原因，提出具体方案，并且希望得到解决；
结尾段：希望得到回复，并且表示感谢
投诉信写作模板：
Dear Sir or Madam:
I am very happy that
„„
, but it is a pity to inform you that
„„
Generally
speaking/I
must
explain
the
main
reason
for
my
disappointment.
Firstly
„„
.
Secondly,
„„
.
Last but not least,
„„
These problems have affected my normal life, to remedy this situation/address these
problems, I suggest making the following changes. Before I take any further actions, I
do hope you will take this matter into consideration seriously.
I am looking forward to hearing from you soon.
Yours sincerely,
Li Ming
投诉信写作可用句型：
※
We would like to draw your attention to something you have obviously
failed to
notice.
※
There are some problems with
„
that I wish to bring to attention.
※
I am writing to express my concern/dissatisfaction/disappointment about
※
To remedy/rectify the matter/situation, I suggest making the following changes.
※
To
improve
the
situation/solve
the
problem,
it
is
advisable
for
you
to
take
the
following measures.
※
I hope that it will review its management system, with the view to providing better
service to the public.
模拟题
1
：
Directions:
You
bought
a
digital
camera
in
a
store
last
week,
and
you
have
found
that
there
is
something wrong with it. Write a letter to the store manager to explain the problem,
express your complaints and suggest a solution.
You should write about 100 words on ANSWER SHEET 2.
Do not sign your own name at the end of the letter. Use
“
Li Ming
”
instead.
Do not write the address.
Sample
：
Dear Manager,
I am writing to express my disappointment about
the quality of the digital camera I
bought last Friday at your store.
During the five days the camera has been
in my possession
, problems have emerged
one after another.
For one thing,
the screen is always black,
making
the camera no
different from a traditional one.
For another,
the battery is distressing
as
it supports
the camera
’
s operation for only two hours.
These problems have affected my normal life. Therefore,
I wish to exchange it for
another
camera or declare
a
refund.
Before
I
take
any further
actions,
I
do hope
you will take this matter into consideration seriously.
I am looking forward to hearing from you soon.
Yours sincerely,
Li Ming