⑴ 回复一封饭店顾客的投诉信(英文回复)
到底投诉的是什么事情啊?
无论什么原因都要首先道歉:apologize
I am awfully sorry for……
I apologize for the problem you mentioned.
接下来要针对具体事情答专复的
……
最后属表示感谢
thank you for reading!
sincerely yours XXX
⑵ "投诉信"的英文
A complaint letter
⑶ 怎样用英语回复有关质量问题和延迟发货的投诉信
网络搜索金山在线翻译,第一条就是
⑷ 英文写投诉信
Dear Mister:
As one of your customer, I have recently experienced some problems with the quality of the cell phone SQ200 sold in your store.
Not only have I noticed that the camera function can not be achieved but also in the text service I found it fails to send or receive messages.
As the result of this, I would like to request for returning or at least exchanging this cell phone.
I trust you will give this matter your immediately attention and ly handle it.
I am looking forward to your response.
Sincerely
Wang Hua
2008.12.21
⑸ 如何用英文肯定答复索赔和投诉信
用英文肯定答复索赔和投诉信
Reply to claim and complaint letter in English
⑹ 投诉信的英文回复信 大堂经理
投诉信
&
回复信
投诉信写作基本套路:
Dear
首段:表明写作意图以及与收信人的相关性;
中间段:写明原因,提出具体方案,并且希望得到解决;
结尾段:希望得到回复,并且表示感谢
投诉信写作模板:
Dear Sir or Madam:
I am very happy that
„„
, but it is a pity to inform you that
„„
Generally
speaking/I
must
explain
the
main
reason
for
my
disappointment.
Firstly
„„
.
Secondly,
„„
.
Last but not least,
„„
These problems have affected my normal life, to remedy this situation/address these
problems, I suggest making the following changes. Before I take any further actions, I
do hope you will take this matter into consideration seriously.
I am looking forward to hearing from you soon.
Yours sincerely,
Li Ming
投诉信写作可用句型:
※
We would like to draw your attention to something you have obviously
failed to
notice.
※
There are some problems with
„
that I wish to bring to attention.
※
I am writing to express my concern/dissatisfaction/disappointment about
※
To remedy/rectify the matter/situation, I suggest making the following changes.
※
To
improve
the
situation/solve
the
problem,
it
is
advisable
for
you
to
take
the
following measures.
※
I hope that it will review its management system, with the view to providing better
service to the public.
模拟题
1
:
Directions:
You
bought
a
digital
camera
in
a
store
last
week,
and
you
have
found
that
there
is
something wrong with it. Write a letter to the store manager to explain the problem,
express your complaints and suggest a solution.
You should write about 100 words on ANSWER SHEET 2.
Do not sign your own name at the end of the letter. Use
“
Li Ming
”
instead.
Do not write the address.
Sample
:
Dear Manager,
I am writing to express my disappointment about
the quality of the digital camera I
bought last Friday at your store.
During the five days the camera has been
in my possession
, problems have emerged
one after another.
For one thing,
the screen is always black,
making
the camera no
different from a traditional one.
For another,
the battery is distressing
as
it supports
the camera
’
s operation for only two hours.
These problems have affected my normal life. Therefore,
I wish to exchange it for
another
camera or declare
a
refund.
Before
I
take
any further
actions,
I
do hope
you will take this matter into consideration seriously.
I am looking forward to hearing from you soon.
Yours sincerely,
Li Ming
⑺ 用英语回复投诉信!!!急!!!请英语好的高手帮帮忙
Mr. Paul to provide goods to delay the inconvenience caused to our company, the company therefore sent a complaint letter to him, requiring compliance with the Treaty and the integrity of, and prior to October 10 so that the goods reach their destination, or on the abolition of purchase orders.
百分之百对!内容
⑻ 如何回复投诉邮件英文
How to respond to complaints