1.
下拉亚马逊后台主页至最底部，点击左边的Contact
Seller
Support.2.
在新网页左边的What
is
the
problem?中选择Report
a
Violation,然后把其他卖家版侵权的情况写清权楚，提供自己的品牌或者专利证明。
❷ 亚马逊如何投诉品牌侵权卖家
投诉邮件里要说明以下几点
(1）你是品牌的拥有者，没有授权给对方，未经授权就出售自己专的商品，对方是在卖属假货
(2）你已联系对方，确定对方不是自己的经销商，对方也无法提供品牌授权书注意你要先给跟卖者发警告信，请对方提供品牌授权书，如果无法提供，请撤销lisitng,否则就要去投诉对方
(3）您的产品、包装上都有自己的商标logo，并且已展示在图片中。
❸ 如何举报亚马逊非法跟卖的侵权行为
发邮件给亚马逊，这里提供邮件的模板：
Dear Sir/Madam:
We would like to inform you
that this seller account suspected have hacked by someone or this account try to
scam buyer. Since we found that this account sells lots of famous high price
items by hijacking a huge of listings from other sellers. We were heard that
some hackers collect long time no use, dead or frozen accounts by purchasing
them from a website. And they use these accounts to hijack lots of high price,
famous brand, and good rank listings.
However, A ton of these listings
have scammers on them. There even have been some cases we met that a few
articles written about their email, private website to ask buyer contact them
before order. Even this time they don't write an email or website, their trick
seems the same(the more listings they hijacked, the more buyers will be cheated,
and the more and more legal seller accounts get hurt e to the bad effect of
the listings they created but destroyed by the illegal bad guys.
As an
authorized legal seller in Amazon, we want to do business in a clean and healthy
environment. And it is pretty sure that this is also Amazon's goal. Hence, we
hope Amazon does something about it.
For your reference, please have a
deep investigation on the below account:
1) https://www.amazon.de/s?merchant=A33DBPTX24NS7J&fallThrough=1(此处是非法跟卖店铺链接)
2)
3)
All the best
❹ 亚马逊listing被投诉侵权怎么办，卖家应该这样做
您好！卖家此时就应该首先考虑的是关于知识产权方面的因素。什么是知识产权呢?一般设计的是产品专利方面的问题，所以，面向专利方向的分析就是一个大方向。
对应的是，因为不同的投诉，可能会涉及不同的问题，比如商标、版权、盗图等等，卖家处理这样的问题第一步就是分析清楚问题之所在。
在亚马逊的系统通知邮件中，一般还会发邮件告知你投诉方的联系方式，提醒卖家联系投诉方进行协商解决，此时，卖家要分析投诉方的邮箱，比如上面系统通知中的邮件是以dk结尾的，那么我们可以知道投诉方式一个丹麦的权利方，这样的投诉，相对于来自于明显一眼就识别出是中国的投诉方要更可信一些。
根据投诉方的信息，卖家应该做一个基础的判断，判定对方是恶意投诉呢还是自己确实侵犯了对方的权益。基于初步的判定，卖家要做的第一步是联系供应商，反馈信息到供应商处，以便于从供应商那里获取更进一步的信息。结合投诉方的信息和供应商反馈的信息，进行进一步的判定，看自己的问题究竟出在哪里了。
有了基本的判定后，卖家要主动和投诉方联系，如果前述信息已经让你明白了问题之所在，那么就在邮件中向投诉方道歉，尽可能得到对方的谅解，如果获得的信息并不能做出有效的判定，卖家也可以在邮件中向投诉方询问情况，比如要求投诉方提供相关的侵权资料等。
如果投诉方回应，卖家可以根据投诉方回应的内容做出应对，比如停售该产品，也或者如果库存数量多的话，也可以继续和投诉方协商，看能否以给投诉方出一定佣金的方式来获得继续销售的授权。
如果投诉方不回应，卖家也可以根据从供应商处获得的可能的对自己有利的资料，联系亚马逊官方，把自己可以提供的证据提供，以得到亚马逊官方的认可和支持，这样的话，有可能获得重新销售的权利。
当然，如果既没有收到投诉方的回应，也无法提供证据说服亚马逊官方，那卖家就只能删除Listing，对FBA库存产品进行撤仓处理了。
毕竟，损失一条Listing的库存的影响要比账号被移除销售权限要小得多。
如能提供更多信息，则可给出更为周详的法律意见。
❺ 亚马逊遭遇侵权怎么办
知识产权：亚马逊卖家需维护四类知识产权：版权（Copyright）、商标权（Trademark）、发明专利权（Utility Patent）和设计专利权（Design Patent）。换句话说，如果不想亚马逊账号被停，卖家需要避免非法制造、剽窃、销售仿品和假货。
出现侵权后，应对措施：
1、当亚马逊通知卖家存在侵权行为后，卖家要积极应对。
2、浏览内容指南和防伪政策。
3、找出侵犯知识产品法和亚马逊政策的产品或相关listing信息。
4、联系知识产权所有人，直接与他们对话，通常情况下他们比律师更易交流。如果找不到知识产权所有人，就联系亚马逊在暂停账号通知邮件里提到的法定代理人。
5、提供供应商名单，及与其合同条款。
6、请求知识产权所有人或代理人撤销投诉。
7、如果知识产权所有人或其代理人没有回复，那就联系律师帮忙。
8、如果卖家能够承担得起账号被停的成本，可以等到与产权所有人把事情解决后再写具体改善计划(POA）。
9、写一份行动计划，包括产权所有人同意撤销投诉。
10、如果投诉未撤销，那就给亚马逊提交一份详细的步骤清单，表明卖家和自己的律师采取哪些措施规避未来侵权行为，或证明投诉的不合理性。
11、检查质量管理措施，对员工进行培训，让他们识别易侵权产品和listing类型。
12、下架或清理导致亚马逊账号被停的所有库存产品以及禁止在平台销售的产品。
13、向亚马逊提起上诉，并采取以上措施。
❻ Amazon亚马逊侵权如何成功申诉
申诉要点：
1.第一时间下架侵权产品不要抱有侥幸心理，并检测整个店铺是否有类似产品全部下架。
2.联系邮件中给出的投诉者，承认错误无心之失，言辞恳求，告知已经下架产品承诺不再销售他们品牌的产品并抄送给亚马逊notice邮箱。
3.申诉信:
-资料上有进货发票和其他有效证明可以提交作为辅助
-说明已经在第一时间删除产品并保证不在销售
-加大产品品牌/专利/真伪方面的检测 100%确定没有问题才会上架
-组建专人团队负责核查产品信息:外观/品牌/工厂资质等
-提供供应商的联系信息管网等证明有正规的进货渠道
-保证不再犯错
亚马逊侵权申诉信一次性通过邮件：分析账户具体情况导致问题的具体原因很重要！！有的放矢，才能源头自有活水来。
Dear sir/madam,
Thanks for your patience about our issue. We extremely apologize for the inconvenience to you.
We got to recognize that we made a mistake and may infringe the intellectual property rights of others. When we received your email about this issue we have created remove order of our FBA stock to prevent the similar complaint. Now we have send an email to
[email protected]
at June 15, 2017 plead them to withdraw the complaint and we have to make a commitment to them: we will never sell this procts again in the future and to our behavior made the most sincere words of apology, and we also Cc the email to Amazon, but we haven’t received any responded up until now. We will keep our eyes on this issue and I hope that we can find an amicable solution to this issue through the consultation process.
We take the following measures after we got your email:
1. Since we got the Warning Notice of Intellectual Property Rights Infringement about our ASIN: 侵权的ASIN码 may infringe the intellectual property rights of others, we have remove all the inventory stop selling at first time, now we have deleted this listing now and we no longer sell it again.
2. We have contact the rights owner for retracting the complaints and made the most sincere words of apology, but we haven’t received any responded up until now, we will closely watch the reply.
About this issue, we have taken the following steps to help us to resolve the issue and prevent similar complaints.
1. We have checked all the listing detail from title, image, description and bullet point to ensure have no information in misunderstanding. And we are firmly deleting all the listings that could show any signs of conflicts with intellectual property rights.
2. We have establish the professional handling team to take care of listing 100% match on description, images, bullet points, & search terms, etc. Never make more mistakes of the Proct Design or Brand.
3. We have organized our own research department to make sure we can sell our own procts with our own design & model instead of purchasing from our supplier, to prevent any possible infringement problems on Trademarks & Packages & Design.
4. All of the email or complaint answered and resolve under 24 hours. Provide a good after-sales service.
Hope you can give me a chance again. If there’s any other information you need, please feel free to contact us.
Yours sincerely,店铺名 Appeal Service
❼ 亚马逊上的产品被投诉侵权怎么办
第一、要确定投诉方的权利是否有效，比如专利是否提供专利证书以及专利是否有效，用以版投诉的商权标类别是否相同或者近似，版权是否尚在保护期内以及是否具有独创性等。
第二、要将被投诉产品与投诉方的知识产权进行比对，以确定是否侵权。
第三、如果经过比对确实构成侵权的，建议进行下架处理。
❽ 亚马逊侵权申诉亚马逊侵权申诉怎么写
①了解账户销售权被移除的真正原因；
②联系投诉人撤诉
③对待问题内应采取负责任的态容度，并认识到自己的行为对客户造成的伤害；
④制定一个改善计划，确保不会再次发生同样的错误；
⑤如果有机会再次开通销售权，将继续为亚马逊的客户提供优质的服务。
制定改善计划时要注意：
①不要找借口推卸责任，或揭穿其他卖家侥幸逃脱责任的经历。犯错了就要认错，不要否认犯下的错误；
②还没完全构想好靠谱的改善计划之前，切勿草率提交申诉邮件；
③改善计划要简洁明了，不宜复杂，具体行动方案要说到点子上。
❾ 如何向Amazon发起侵权投诉
如果你已经向Amazon市场所在国家/地区的知识产权注册属递交了专利申请，拿到专利申请证书后，你将可以开始对在Amazon销售你同样商品的卖家提起投诉。
注意，你需要提供以下信息：
带签字的投诉书（电子／邮寄）;
描述侵权的依据; ›侵权的Listing网址；
›版权方的详细地址、电话、Email，需要与专利申请人一致； ›
说明对方在版权方不知情的情况下盗用了你的版权； ›
说明你是版权方或版权方授权对相关问题提起投诉；
›附件：专利受理回执、专利受理截图 ›
投诉信的模版
Date: 日期
To Whom It May Concern,
We are writhing this email to report a violation of our Patent Rights.
We are the designer of the following proct(s)：
你的产品标题
You may read attachments and see that we have filed our patent at the Patent Office, and the registration details are as below:
Patent Number (Registration No. 专利批号）
Patent Owner's Name: 专利注册人
Patent Owner's Phone No.: 专利注册人电话
Patent Owner's Email Address: 专利注册人电子邮箱
But we noticed our procts have already been sold on Amazon withour our permission, you may also compare the procts sold by the 3rd parties on Amazon to our design drawing in the attachment, and you will find they are exactly the same!
Therefore, we would ask you to remove the following listing(s) on Amazon, and we reserve our rights to take any legal action hereafter.
要投诉的Amazon产品链接
要投诉的Amazon产品链接
要投诉的Amazon产品链接
Thank you and looking forward to your reply!
Kind regards,
专利所有人署名